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Coronavirus/COVID-19

Contact the COVID-19 Hotline by Calling 833-534-0073

Call your doctor if you develop more severe symptoms of COVID-19, including fever, cough, or shortness of breath. If you believe you have been exposed to coronavirus, you should call Clinica Sierra Vista at 833-534-0073 for evaluation, especially if you have other health conditions.

If you believe you are experiencing coronavirus symptoms and they are not severe, you can treat them as you would a cold. Continue to quarantine by staying home, taking over the counter medications like Tylenol/Ibuprofen, or other cold medicines. Avoid other people until your symptoms or fever go away for 72 hours without taking these medications.

If you develop more severe symptoms of COVID-19, like fever, cough, or shortness of breath, and believe you have been exposed to coronavirus, you should call Clinica Sierra Vista at 833-534-0073 for evaluation especially if you have other health conditions.

Coronavirus FAQs

We understand you may have many questions about the novel coronavirus. Clinica Sierra Vista is committed to providing you the information you need to make decisions about protecting your family's health. Please review the Frequently Asked Questions (FAQs) below to learn more.

For the latest information, please refer to trustworthy health and government websites such as the Centers for Disease Control and Prevention (CDC) and the California Department of Public Health.

What is the 2019 Coronavirus or COVID-19?

Coronaviruses are a type of virus that commonly affects animals. A newly identified coronavirus has begun to infect humans and is called COVID-19. This new virus originated in China in December 2019. Since it is not common in humans, we do not have natural immunity against it, and we are not sure how the human body will respond to a coronavirus/COVID-19 infection. Symptoms include fever, cough, sore throat, shortness of breath, which can lead to pneumonia and, in rare cases, death. While 80% of infections are mild, 20% are more severe and may require a hospital stay.

Is coronavirus treatable?

There is no treatment and no vaccine for the coronavirus at this moment. Specialists are working on developing treatments and vaccines, but this may take many more months. Most people with mild infections (80% of cases), will feel better by following treatment recommendations for the common cold and flu by staying home, keeping away from others, and taking over the counter remedies.

How can I get coronavirus?

Like colds and the flu, we get coronavirus when we are around someone infected by it and cough or sneeze around us. This illness can go into our eyes, nose, and mouth and make us sick. We can also get the virus from touching surfaces that have been contaminated with coronavirus and then touching our faces.

How do I prevent myself or others from getting coronavirus?

The best way to prevent infection is to stay away from people who are sick, sneezing or coughing. The Center for Disease Control (CDC) advises people to follow these tips to help prevent coronavirus, colds, and flu.

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick with cold/flu symptoms.
  • Stay home when you are sick.
  • Cough or sneeze in your elbow or into a tissue and then throw the tissue in the trash. Wash hands again.

What is the Health Department?

This is a state and federal organization that assists in identifying and preventing contagious infections in our communities.

What is close contact with a coronavirus patient?

Close contact is being in the same room with someone with the illness, 6 feet or closer, for a prolonged period of time (2 minutes or longer) without wearing protective gear such as a facemask, gown, or gloves.

What if I recently traveled to another country and am now sick with fever, cough, or shortness of breath?

If you developed symptoms within 14 days of being in another country where there is a coronavirus outbreak (China, Japan, Italy, Iran or other countries affected by the infection) you should immediately call your local health department or CSV at 833-278-4584. We will work with a health care provider to assess your symptoms. If you seek medical attention, it is imperative that you call before you go and describe your symptoms and travel history.

Is the coronavirus (COVID-19) the same as SARS virus or MERS?

No. They are cousins to the COVID-19 virus but not as severe.

What are the Centers for Disease Control and Prevention (CDC)?

The CDC or Centers for Disease Control is a federal agency that protects the American public from outbreaks of infections in the community.

How do I get tested?

Clinica Sierra Vista is screening and testing for COVID-19/coronavirus. If it is determined you are sick enough to need evaluation in the clinic, you must wear a mask upon entry and identify yourself as needing to be tested for possible coronavirus. You will be evaluated by the clinic to see if you need to be screened. Most people do not meet the testing criteria and will be sent home to recover with over the counter remedies.

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What you need to know about Coronavirus – English
Lo que necesitas saber de Coronavirus – Español